Senior IT Support

  • Soft Skills Consultants (Mauritius) Ltd
  • Quatre Bornes, Maurice
  • Il'y a 1 mois
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Type d'emploi désiré :
Temps plein
Experience :
3 à 5 ans
Langue :

Description de l'emploi

Our client, an international established company specialized in multilingual business process
outsourcing is Senior IT Support.

Exigences de l'emploi

● Supervise the IT support team in the performance of their duties and in the execution of
the day-to-day activities.
● Schedule shifts according to workload
● Installation, support and administer desktop computers, windows operating system, MS
Office suite and main MS Windows servers infrastructure.
● Provides technical assistance and help to end users and ensure resolution of technical
● Providing user administration (setup and maintaining windows accounts).
● Installing, configuring, and maintaining Windows Servers hardware.
● Dealing with system security issues by:
● Setup security policies for users.
● Managing and maintaining Antivirus System.
● Monitoring system performance, troubleshooting and fixing Microsoft systems failures.
● Installation, setup and configuration for voice and data networks for new accounts and
provide support for the running accounts.
● Responsible for the configuration and implementation of the new requests.
● Troubleshoot and resolve voice and network problems.
● Monitor and troubleshoot voice , data and internet connections and follow up with the
providers on resolving the issues.
● Analyze and ensure the reliability of the communications systems on a regular basis to
provide the highest level of performance, availability, and security.
● Handle and Follow-up on cases opened with equipment' suppliers.

Date d'expiration


Nombre de postes vacants

A propos de Soft Skills Consultants (Mauritius) Ltd
Soft Skills Consultants (Mauritius) Ltd was incorporated in March 2010 with the primary objective of providing soft skills training to organisations and individuals in Mauritius. The company is accredited by the Mauritius Qualifications Authority (MQA) as a training...
Categories: Informatique

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