Offres d'emploi » Offres d'emploi à Grand Baie » Customer Service Manager

Customer Service Manager

  • ABZ Global Solutions Ltd
  • Grand Baie, Maurice
  • Il'y a 1 semaine
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Type d'emploi désiré :
CDI
Experience :
3 à 5 ans
Genre :
Indifférent

Description de l'emploi

Want to join ABZ’s dynamic Customer Service team? We are looking for an experienced, motivated and hardworking Customer Service Officer to provide excellent customer service and to promote customer loyalty through the different brands of the company.

About

ABZ Group is an innovative company based in Grand Baie, Mauritius that is involved in providing online services for a variety of markets including travel, IT solutions, restaurants & Dining, E-commerce and culture through websites like Mauritius Attractions, Deals.mu, Otayo, Restaurants.mu, Cinema.mu and Cinema Sous Les Etoiles. 

Job Responsibilities

The main responsibility will be to communicate with customers in relation to a product or service as well as potentially overseeing the teams that deal directly with clients.

The responsibilities will include:

  • Improve the overall customer service experience and engage with customers 
  • Take ownership of customer issues and follow problems through to resolution
  • Keep accurate records and document customer service actions and discussions
  • Analyze statistics of past engagements with customers and compile reports on trends noticed

Exigences de l'emploi

Job Requirements

  • Excellent verbal and written communication skills
  • Logical thinking skills
  • Problem Solving skills
  • Prior customer service and management experience will be considered a plus

Why apply? 

  • Great starting salary as per your expertise and skills
  • Great employee benefits and incentives depending on the responsibilities of the role
  • Excellent growth and career advancement opportunities
  • Good working environment - we pride ourselves in the bonding between our employees 
  • A stress-free working atmosphere

Interested?

Send us your CV and cover letter on abzglobalrecruitment@gmail.com 

Date d'expiration

23/09/2019

Nombre de postes vacants

2
A propos de ABZ Global Solutions Ltd
The ABZ Group is committed to making the lives of people easier through convenient online platforms. From e-commerce to leisure, the ABZ group is involved in numerous industries. Local and Global Travel, IT Solutions, Eating & Dining, Dining...
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